Getting help.

Composita is used by newsrooms, and every account on it belongs to one. For most questions the quickest answer is inside the product: Help in the app’s header and in the desk’s menu explains every screen. For anything else, write to hello@composita.ai — a person reads every message.

Signing in

Your newsroom creates your account, so there is no public sign-up. The iOS and Android apps take the same email address and password as the desk at composita.ai.

Forgotten password? Reset it at composita.ai/forgot; the link arrives by email and works for the apps too. If no email arrives, or you have never had an account, ask your newsroom’s administrator.

Notifications

The app notifies you about mentions, direct messages, and work addressed to you — an assignment, a proofreading request, a text coming back. Allow notifications when the app asks. If you declined, turn them on in the phone’s settings: on iPhone, Settings → Notifications → Composita; on Android, Settings → Apps → Composita → Notifications.

Language

The desk and the apps speak the language set on your account, Arabic or English. To change it, ask your newsroom’s administrator; the app follows the next time you open it.

Your data and your account

To see, correct, or delete what is held about you, or to close your account, ask your newsroom — it decides, and we carry out the request. For anything Composita holds on its own account, write to privacy@composita.ai. The Privacy Policy has the detail.